Our Place Pilates Pty Ltd ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ourplacepilates.com.au (the "Site") and use our services. By accessing or using our Site and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes but is not limited to your name, email address, phone number, address, and payment information when you register for an account, book classes, or make a purchase.

• Usage Data: We collect information about your interactions with our Site, such as IP address, browser type, operating system, pages visited, and the dates and times of your visits.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on our Site. These technologies help us remember your preferences and track your activity for analytics purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Manage Services: Including processing payments, scheduling classes, and managing your account.

• To Improve Our Services: By analysing usage patterns and user feedback to enhance the functionality and content of our Site.

• To Communicate with You: To send you updates, promotional materials, and information related to our services. You may opt-out of marketing communications at any time.

• To Comply with Legal Obligations: Such as fulfilling contractual obligations and responding to legal requests.

3. Sharing Your Information

We may share your information in the following circumstances:

• With Service Providers: Who assist us in operating our Site and delivering services (e.g., payment processors, email service providers).

• For Legal Reasons: If required by law, to enforce our policies, or to protect the rights, property, or safety of Our Place Pilates Pty Ltd, our users, or others.

• With Your Consent: If you provide explicit consent to share your information for specific purposes.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure or error-free, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the following rights regarding your personal information:

• Access and Update: You may access and update your personal information through your account settings or by contacting us.

• Opt-Out: You can opt-out of receiving promotional communications by following the unsubscribe instructions in those emails or contacting us directly.

• Deletion: You may request the deletion of your personal information by contacting us. Note that we may need to retain certain information to comply with legal obligations or for legitimate business purposes.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from anyone under 16. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Site with the updated effective date. Your continued use of our Site and services after any changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Our Place Pilates Pty Ltd
Email: hello@ourplacepilates.com.au
Phone: 0483967624
Address: Shop 1, 16 Blandford St, Grange QLD 4051